Refund Policy
Refund Policy for Raselm.com
At Raselm.com, we aim to provide high-quality online courses and digital resources for learners in software development. Please read our refund policy carefully before making a purchase.
Course Enrollment Refunds
- You may request a refund before your course enrollment is activated by contacting our support helpline: +8801681789989.
- Once your course enrollment is activated, refunds are no longer available.
- Our online courses are not a “buy-try-then-refund” service. Please review the course details carefully before purchasing.
Digital Products & Source Codes
Refunds may be applicable for software project source codes under the following conditions:
- If the product does not function as described, produces errors, or you are unable to access it.
- You must report the issue to our support team within 7 days of purchase.
Our team will attempt to resolve the issue within 3 business days.
If we cannot provide you with a working solution:
- You must delete all downloaded files, digital content, and license keys obtained from Raselm.com.
- You will then be eligible for a full refund, which will be processed within 7 days or earlier.
Refund Request Process
- To request a refund, contact our support team with your order details and the reason for your request.
- We may ask for additional information in order to improve our services and better serve you in the future.
Final Note
We are committed to fairness and transparency. Refunds will always be handled professionally, and our team will work to resolve issues quickly and ensure learner satisfaction.
- 📧 Email: support@raselm.com
- 📞 Helpline: +8801681789989